Privacy Policy
Statement overview
This privacy policy statement for Strategic Mortgage Professionals Inc. describes how we collect, protect and use information about you during your visit on our web site and throughout the cycle of business we may have with you.
Strategic Mortgage Professionals Inc. is committed to providing you with excellent service and maintaining a high level of security and respect for your right to privacy. In this statement "Strategic " means Strategic Mortgage Professionals Inc.
What personal information does Strategic collect?
Strategic may collect personal information about you from the information you provide to us when you fill out an application or other forms on our web site, or when we take your information by phone, fax, or in person. We may also obtain personal information about you from consumer reporting agencies, your previous transactions with us, our affiliates or others. This information may include:
Name, Address, Social Insurance Number, Account Numbers, Telephone Numbers, Email Address, Financial Information, Employment and Income information and Other personal information. We may be required to take copies of your identification.
Why is personal information collected?
If you fill out an application or other form on our web site, or we take your information by phone, fax, or in person, we may ask for a variety of information to help us communicate with you and help us with the selection of products or services that may be right for you. We may also obtain other information about you, for example, your credit report. This information is used to determine your eligibility for the products and services we provide or represent.
Also, if you choose to share your personal information with us, we may store it and use it for our own marketing research and the marketing of our products and services to you.
When is personal information about me collected online?
We collect personal information about you when you fill out an application or other forms on our web site. At times we may search online for information relevant to your application (for example, we may search the web about your company if you are self employed).
Do you share personal information about me?
We may share information about you with other companies so that we may provide you with the products and services you have requested (usually mortgage lenders). We may share relevant information about you with our suppliers (credit reporting agencies for example) and service providers (realtors and appraisers for example) to gather information we require when working on your file, or within Strategic Mortgage Professionals Inc. for market research and marketing purposes as allowed by law.
Any company with which we share information about you for the above purposes is contractually required to comply with confidentiality standards. We may disclose information about you as required or permitted by law. We do not sell information about you to anyone.
How can I review, change or correct information you collect?
We are committed to maintaining accurate information on all of our customers. We may provide you with access to your information in different ways, for example, over the telephone, online or on paper.
If you wish to review or make changes to the information you have provided to us, you may contact us in order to do so. See our contact information below.
How do you protect personal information?
We restrict access to the information obtained from clients to our employees, agents and contractors. We maintain physical, electronic and procedural safeguards designed to protect personal information.
Can I request that you do not use my information for further marketing?
You may write to us at any time if you do not wish to receive further marketing materials from Strategic.
How do I contact Strategic if I have questions about this statement, wish to review the information you have on file, or wish to be removed from your marketing database?
Strategic Mortgage Professionals Inc.
Suite BC, 435 North Road,
Coquitlam, B.C. V3K 3V9
Phone 604-351-4194
Fax 1-866-337-2702
Attn: Privacy Officer
Will Strategic Mortgage Professionals Inc. make changes to this privacy statement?
This statement is effective January 1st, 2011 and remains in effect until amended. Strategic Mortgage Professionals Inc. reserves the right to amend this Privacy Statement or alter its Privacy Policy at its sole discretion without notice to you. Any alterations to this Privacy Statement or our Privacy Policy will be posted on our web site in a timely manner.
Our Privacy Policy is guided by the relevant Federal (Privacy Commissioner of Canada -www.priv.gc.ca) and Provincial (Office of the Information and Privacy Commissioner - www.oipc.bc.ca) legislation.
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